EN

Service and warranty

  • Home
  • Service and warranty
Mystery company has a wide network of service centers in Ukraine. For warranty service, in case of failure of the device, the owners is entitled to a free repair upon presentation of a brand warranty card or a seller’s warranty card. The warranty terms is indicated on the coupon.
  • The main Mystery service center in Kiev
  • St. Panteleimon Kulish, 10
  • Tel.: +38 (044) 594-51-20
  • Tel.: +38 (094) 827-07-12

    • Mon - Fri: 09:00AM to 5:00PM

    Sat, Sun: Day off

     
  • Hotline
  • Tel.: +38 (044) 227-07-12
  • Email: service@mystery.ua
    •  

    Warranty repairs are not carried out in case of violation of the integrity of the seals, self-repair, use of products for industrial purposes, as well as in cases where the disability is caused by:

  • the impact of mechanical and climatic factors that exceed the permissible limits;
  • thermal and other damage resulting from improper operation, negligent handling or accident;
  • hit inside by liquids or foreign objects;
  • power supply malfunction and failure because of sergers;
  • other force majeure circumstances.
    • Select city:
    Kyiv
    • Kyiv
    • Vinnytsia
    • Dnipro
    • Zhytomyr
    • Krivoy Rog
    • Lutsk
    • Mykolayiv
    • Odessa
    • Poltava
    • Rivne
    • Sumy
    • Ternopil
    • Uzhhorod
    • Khmelnitsky
    • Chernihiv
    • Chernivtsi

    The main Mystery service center in Kiev

    St. Panteleimon Kulish, 10

    Tel.: +38 (044) 594-51-20

    Tel.: +38 (094) 827-07-12

    Mon - Fri: 09:00AM to 5:00PM

    Sat, Sun: Day off

     

    ASC "Spetsialist"

    V.Poryka 1 Str.

    Tel.: +38 (0432) 50-91-47

    +38 (066) 350-91-91

    +38 (096) 050-91-91

    Mon-Fri: 9:00AM to 6:30PM

    Sat: 9:30AM to 2:00PM

    Sun: Day off

    ASC №1

    European, 15 Str.

    Tel.: +38 (056) 778-60-41

    +38 (050) 342-10-09

    Mon-Fri: 9:00AM to 3:00PM

    Sat-Sun: Day off

    ASC "Tandem Service" FOP "Vashchuk S.V"

    Lʹvivsʹka 8 Str.

    Tel.: +38 (0412) 47-15-68

    +38 (067) 411-58-12

    Mon-Fri: 9:00AM to 6:00PM

    Sat: 9:00AM to 2:00PM

    Sun: Day off

    SC "Spravno"

    Lermontov, 40 Str.

    Tel.: +38 (056) 401-73-94

    +38 (097) 694-15-86

    +38 (066) 230-44-71

    Mon-Fri: 9:00AM to 4:30PM

    Sat-Sun: Day off

    LLC "SC "REM-SERVICE"

    Kiev square, 7

    Tel.: +38 (056) 440-07-79

    +38 (033) 228-64-26

    +38 (066) 875-65-19

    Mon-Fri: 9:00AM to 6:00PM

    Sat: 10:00AM to 3:00PM

    Sun: Day off

    TSC "Aladdin"

    Chkalova, 33 Str.

    Tel.: +38 (051) 247-83-48

    +38 (051) 247-04-96

    Mon-Fri: 9:00AM to 4:00PM

    Sat-Sun: Day off

    TOV "MP Invar"

    Central, 171 Ave.

    Tel.: +38 (051) 253-00-33

    +38 (051) 253-00-34

    +38 (051) 255-44-45

    Mon-Fri: 10:00AM to 6:00PM

    Sat-Sun: Day off

    TOV "2S"

    Glushka Academika 29 Str. (Business center Element, office 102)

    Tel.: +38 (048) 752-96-99

    +38 (048) 752-97-00

    +38 (050) 316-43-40

    Mon-Sun: 10:00AM to 6:00PM

    "Promelektronika"

    Yevropeysʹka, 66 Str.

    Tel.: +38 (053) 261-56-21

    +38 (050) 404-60-85

    Mon-Fri: 10:00AM to 4:00PM

    Sat-Sun: Day off

    TOV "Elektronika-service"

    Tykha, 12 Str.

    Tel.: +38 (036) 226-65-85

    +38 (096) 491-55-15

    Mon-Thu: 8:00AM to 5:00PM

    Fri: 8:00AM to 4:00PM

    Sat-Sun: Day off

    SC "ELʹF"

    Petropavlivsʹka 86/1 Str.

    Tel.: +38 (054) 266-03-00

    +38 (050) 337-48-78

    Mon-Fri: 9:00AM to 6:00PM

    Sat: 9:00AM to 2:00PM

    Sun: Day off

    ASC "Radio-service"

    Kyivska, 2 Str.

    Tel.: +38 (035) 251-85-51

    Mon-Fri: 9:00AM to 6:00PM

    Sat-Sun: Day off

    SC "Remont pobutovoyi tekhniky"

    Legotsky 3 Bldg. 2

    Tel.: +38 (031) 265-42-66

    +38 (099) 557-53-07

    Mon-Fri: 9:00AM to 5:00PM

    Sat-Sun: Day off

    "SC" Prelude ""

    Chornovola 23 Str.

    Tel.: +38 (038) 270-13-54

    Mon-Fri: 9:00AM to 600PM

    Sat-Sun: Day off

    TOV "Lagros LTD"

    Myru 80 Ave.

    Tel.: +38 (046) 267-78-99

    +38 (046) 272-49-49

    +38 (046) 272-48-72

    Mon-Fri: 9:00AM to 5:00PM

    Sat-Sun: Day off

    SC "Virta"

    Scalda, 3 Str. ("Trembita factory")

    Tel.: +38 (096) 433-36-66

    +38 (050) 338 13 13

    +38 (050) 887 67 36

    Mon-Fri: 9:00AM to 6:00PM

    Sat: 10:00AM to 16:00PM

    Sun: Day off