Service and warranty

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  • Service and warranty
Mystery company has a wide network of service centers in Ukraine. For warranty service, in case of failure of the device, the owners is entitled to a free repair upon presentation of a brand warranty card or a seller’s warranty card. The warranty terms is indicated on the coupon.
  • The main Mystery service center in Kiev
  • Chelyabinsʹka 10 Str. Entrance from the back of the building
  • Tel.: +38 (044) 594-51-20
  • Tel.: +38 (094) 827-07-12
  • Tue - Fri: 09:00AM to 6:00PM

    Sat, Sun, Mon: Day off

     
  • Hotline
  • Tel.: +38 (044) 227-07-12
  • Email: service@mystery.ua
  •  

    Warranty repairs are not carried out in case of violation of the integrity of the seals, self-repair, use of products for industrial purposes, as well as in cases where the disability is caused by:

  • the impact of mechanical and climatic factors that exceed the permissible limits;
  • thermal and other damage resulting from improper operation, negligent handling or accident;
  • hit inside by liquids or foreign objects;
  • power supply malfunction and failure because of sergers;
  • other force majeure circumstances.
  • Select city:
    Kyiv
    • Kyiv
    • Vinnytsia
    • Dnipro
    • Zhytomyr
    • Zaporizhzhia
    • Ivano-Frankivsk
    • Kremenchug
    • Krivoy Rog
    • Lutsk
    • Mariupol
    • Mykolayiv
    • Odessa
    • Pavlograd
    • Poltava
    • Pryluky
    • Rivne
    • Smila
    • Sumy
    • Ternopil
    • Uzhhorod
    • Kharkiv
    • Kherson
    • Khmelnytskyi
    • Cherkasy
    • Chernihiv
    • Chernivtsi

    The main Mystery service center in Kiev

    Chelyabinsʹka 10 Str. Entrance from the back of the building

    Tel.: +38 (044) 594-51-20

    Tel.: +38 (094) 827-07-12

    Tue, Wed, Thu, Fri: 09:00AM to 7:00PM

    Sat: 10:00AM to 3:00PM

    Sun-Mon: Day off

    "Amati-Service"

    Borispіlska, 9 Str.

    Tel.: +38 (044) 369-50-01

    Mon-Fri: 9:00AM to 6:00PM

    Sat-Sun: Day off

    ASC "Spetsialist"

    V.Poryka 1 Str.

    Tel.: +38 (0432) 50-91-47

    +38 (066) 350-91-91

    +38 (096) 050-91-91

    Mon-Fri: 9:00AM to 7:00PM

    Sat: 9:00AM to 2:00PM

    Sun: Day off

    TOV "INTERSERVIS"

    Energeticheskaya 3 Str.

    Tel.: +38 (096) 188-58-21

    0 800 75 50 04

    Mon-Fri: 9:00AM to 6:00PM

    Sat: 9:00AM to 3:00PM

    Sun: Day off

    SC "Expert"

    Vatutina, 23/2 Str.

    Tel.: +38 (043) 261-70-71

    +38 (043) 266-97-58

    +38 (098) 620-91-51

    Mon-Fri: 9:00AM to 6:00PM

    Sat-Sun: Day off

    ASC №1

    European, 15 Str.

    Tel.: +38 (056) 778-60-41

    +38 (050) 342-10-09

    Mon-Fri: 9:00AM to 5:00PM

    Sat: 9:00AM to 1:00PM

    Sun: Day off

    TOV "INTERSERVIS"

    Sergey Nigoyan, 74 Ave.

    Tel.: +38 (096) 188-58-21

    +38 (067) 444-00-57

    Mon-Fri: 9:00AM to 6:00PM

    Sat: 9:00AM to 3:00PM

    Sun: Day off

    PE "Chernenko R.S"

    Davydova, 52a Str.

    Tel.: +38 (067) 911-90-57

    +38 (063) 615-15-98

    +38 (099) 277-81-94

    Mon-Fri: 9:00AM до 5:00PM

    Sat: 9:00AM to 2:00PM

    Sun: Day off

    ASC "Tandem Service" FOP "Vashchuk S.V"

    Lʹvivsʹka 8 Str.

    Tel.: +38 (0412) 47-15-68

    +38 (067) 411-58-12

    Mon-Fri: 9:00AM to 7:00PM

    Sat: 10:00AM to 4:00PM

    Sun: Day off

    TOV "INTERSERVIS"

    Gogolya, 175 Str.

    Tel.: +38 (061) 787-50-51

    Mon-Fri: 9:00AM to 6:00PM

    Sat: 10:00AM to 4:00PM

    Sun: Day off

    Service Center: "Technology and Service"

    Verkhnya 6 Str.

    Tel.: +38 (061) 218-74-31

    Mon-Fri: 9:00AM to 6:00PM

    Sat: 10:00AM to 4:00PM

    Sun: Day off

    TOV "INTERSERVIS"

    Vovchynetska, 223 Str.

    Tel.: +38 (0342) 75-60-40

    +38 (0342) 71-28-13

    Mon-Fri: 9:00AM to 6:00PM

    Sat: 9:00AM to 3:00PM

    Sun: Day off

    SC "M-Style"

    Nezalezhnosti 179B Str.

    Tel.: +38 (034) 237-33-22

    +38 (050) 433-33-44

    Mon-Fri: 9:00AM to 6:00PM

    Sat: 9:00AM to 2:00PM

    Sun: Day off

    SC "Ekosan"

    Akademika Maslova, 44 Str. Office 2

    Tel.: +38 (034) 237-33-22

    +38 (096) 446-71-06

    +38 (066) 230-44-71

    Mon-Fri: 9:00AM to 6:00PM

    Sat: 10:00AM to 1:00PM

    Sun: Day off

    SC "Spravno"

    Lermontov, 40 Str.

    Tel.: +38 (056) 401-73-94

    +38 (097) 694-15-86

    +38 (066) 230-44-71

    Mon-Fri: 9:00AM to 5:30PM

    Sat-Sun: Day off

    TOV "INTERSERVIS"

    Sobornosti, 56 Str.

    Tel.: +38 (056) 440-07-79

    +38 (056) 440-01-19

    Mon-Fri: 9:00AM to 6:00PM

    Sat: 9:00AM to 3:00PM

    Sun: Day off

    FOP "Hnatyuk"

    Kiev square, 7

    Tel.: +38 (056) 440-07-79

    +38 (033) 228-64-26

    +38 (066) 875-65-19

    Mon-Fri: 9:00AM to 7:00PM

    Sat: 10:00AM to 3:00PM

    Sun: Day off

    SC "GlobalTec"

    Pr. Peremohy, 39

    Tel.: +38 (095) 575-61-77

    +38 (096) 853-90-03

    Mon-Fri: 9:00AM to 6:00PM

    Sat: 9:00AM to 3:00PM

    Sun: Day off

    SC "GlobalTec"

    Budivelʹnykiv, 84 Ave.

    Tel.: +38 (062) 949-18-81

    +38 (067) 597-56-15

    Mon-Fri: 9:00AM to 6:00PM

    Sat-Sun: Day off

    TOV "INTERSERVIS"

    50 rokiv Zhovtnya, 32/18 Boulevard

    Tel.: +38 (062) 949-30-05

    +38 (062) 949-30-06

    Mon-Fri: 9:00AM to 6:00PM

    Sat: 9:00AM to 3:00PM

    Sun: Day off

    TSC "Aladdin"

    Chkalova, 33 Str.

    Tel.: +38 (051) 247-83-48

    +38 (051) 247-04-96

    Mon-Fri: 9:00AM to 1:00PM

    Sat: 2:00PM to 6:00PM

    Sun: Day off

    TOV "INTERSERVIS"

    Vnutrishnʹokvartalʹnyy proyizd, 2

    Tel.: +38 (051) 258-06-47

    Mon-Fri: 9:00AM to 6:00PM

    Sat: 9:00AM to 3:00PM

    Sun: Day off

    FOP "Kim V.V"

    Avangardna, 8 Str.

    Tel.: +38 (063) 774-62-87

    +38 (068) 442-93-85

    Mon-Fri: 9:00AM to 6:00PM

    Sat: 10:00AM to 2:00PM

    Sun: Day off

    TOV "MP Invar"

    Central, 171 Ave.

    Tel.: +38 (051) 253-00-33

    +38 (051) 253-00-34

    +38 (051) 255-44-45

    Mon-Fri: 10:00AM to 6:00PM

    Sat-Sun: Day off

    ASC "Aurora"

    Dalnytska, 46 Str.

    Tel.: +38 (097) 910-07-30

    +38 (073) 910-07-30

    Mon-Fri: 9:00AM to 5:00PM

    Sat-Sun: Day off

    TOV "2S"

    Glushka Academika 29 Str. (Business center Element, office 102)

    Tel.: +38 (048) 752-96-99

    +38 (048) 752-97-00

    +38 (050) 316-43-40

    Mon-Fri: 9:00AM to 7:00PM

    Sat: 9:00AM to 8:00PM

    Sun: Day off

    "AService"

    General Bocharov 60/3 Str. Kotovsky Promrynok

    Tel.: +38 (063) 735-05-24

    +38 (048) 711-99-09

    +38 (048) 755-11-11

    Mon-Fri: 9:30AM to 4:30PM

    Sat: 9:30AM to 3:00PM

    Sun: Day off

    TOV "INTERSERVIS"

    Dneprovska, 172B Str.

    Tel.: +38 (056) 326-15-54

    +38 (056) 326-23-42

    Mon-Fri: 9:00AM to 6:00PM

    Sat: 9:00AM to 3:00PM

    Sun: Day off

    "Promelektronika"

    Yevropeysʹka, 66 Str.

    Tel.: +38 (053) 261-56-21

    +38 (050) 404-60-85

    Mon-Fri: 9:00AM to 6:00PM

    Sat-Sun: Day off

    "Amati-Service"

    Zinʹkivsʹka, 21 Str.

    Tel.: +38 (053) 269-09-46

    +38 (050) 351-32-72

    +38 (093) 562-81-25

    +38 (067) 658-10-08

    Mon-Fri: 9:00AM to 6:00PM

    Sat-Sun: Day off

    "Amati-Service"

    Kyyivsʹka, 371a Str.

    Tel.: +38 (046) 375-39-82

    +38 (093) 753-38-28

    +38 (050) 355-15-68

    Mon-Fri: 9:00AM to 6:00PM

    Sat-Sun: Day off

    TOV "Elektronika-service"

    Tykha, 12 Str.

    Tel.: +38 (036) 226-65-85

    +38 (096) 491-55-15

    Mon-Thu: 8:00AM to 5:00PM

    Fri: 8:00AM to 4:00PM

    Sat-Sun: Day off

    TOV "TASM"

    Sverdlova, 75 Str.

    Tel.: +38 (047) 334-60-96

    +38 (047) 334-03-36

    Mon-Fri: 9:00AM to 6:00PM

    Sat-Sun: Day off

    SC "ELʹF"

    Petropavlivsʹka 86/1 Str.

    Tel.: +38 (054) 266-03-00

    Mon-Fri: 9:00AM to 7:00PM

    Sat: 9:00AM to 4:00PM

    Sun: Day off

    ASC "Radio-service"

    Verbytsʹkoho, 7 Str.

    Tel.: +38 (035) 251-85-51

    Mon-Fri: 9:30AM to 7:00PM

    Sat-Sun: Day off

    SC "Remont pobutovoyi tekhniky"

    Legotsky 3 Bldg. 2

    Tel.: +38 (031) 265-42-66

    +38 (099) 557-53-07

    Mon-Fri: 9:00AM to 6:00PM

    Sat: 9:00AM to 1:00PM

    Sun: Day off

    TOV "Service Electronics"

    Rimarska, 28 Str.

    Tel.: +38 (057) 714-94-46

    +38 (097) 921-45-61

    +38 (099) 633-67-66

    Mon-Fri: 9:00AM to 6:00PM

    Sat-Sun: Day off

    Service center "Oki Doki"

    Sergei Yesenin 9 Str. m. Botanichnyy sad.

    Tel.: +38 (057) 754-74-44

    +38 (063) 202-00-99

    +38 (067) 253-00-99

    +38 (050) 585-00-99

    https://oki-doki.com.ua/

    TOV "Comteh"

    Bakulina 12 Str.

    Tel.: +38 (057) 702-16-20

    +38 (057) 717-13-39

    Mon-Fri: 9:00AM to 6:00PM

    Sat: 10:00AM to 2:00PM

    Sun: Day off

    TOV "Radio"

    Вул. Yaroslava Mudroho, 23 Str.

    Tel.: +38 (055) 222-57-30

    +38 (055) 222-61-21

    +38 (055) 226-44-79

    Mon-Fri: 8:00AM to 5:00PM

    Sat: 9:00AM to 13:00PM

    Sun: Day off

    TOV "INTERSERVIS"

    Karbisheva, 28a Str.

    Tel.: +38 (050) 494-60-43

    +38 (055) 243-40-40

    Mon-Fri: 9:00AM to 6:00PM

    Sat: 9:00AM to 3:00PM

    Sun: Day off

    ASC "Prelyudiya"

    Myru 62a Ave.

    Tel.: +38 (038) 270-13-54

    +38 (067) 349-02-62

    +38 (050) 438-34-34

    Mon-Fri: 9:00AM to 6:00PM

    Sat-Sun: Day off

    PP RTCS "UVESʹ SVIT CHERKASHCHYNY"

    Вул. Portovaya, 22-A Str. Bldg 1, office 220

    Tel.: +38 (047) 238-36-90

    +38 (047) 238-36-90

    Mon-Fri: 9:30AM to 4:00PM

    Sat-Sun: Day off

    PP "Gaydarenko"

    Khreshchatyk 188 Str.

    Tel.: +38 (047) 254-21-93

    Mon-Fri: 10:00AM to 6:00PM

    Sat: 10:00AM to 3:00PM

    Sun: Day off

    TOV "Lagros LTD"

    Myru 80 Ave.

    Tel.: +38 (046) 267-78-99

    +38 (046) 272-49-49

    +38 (046) 272-48-72

    Mon-Fri: 9:00AM to 6:00PM

    Sat: 9:00AM to 2:00PM

    Sun: Day off

    "Virta Service"

    Vladimir Komarov, 3 Str. ("Trembita factory")

    Tel.: +38 (096) 433-36-66

    +38 (037) 254 55 45

    Mon-Fri: 9:00AM to 7:00PM

    Sat: 9:00AM to 4:00PM

    Sun: Day off